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Industry Benchmarking Studies

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J.D. Power’s industry benchmarking studies provides actionable information and insight for companies in their question to satisfy today's informed consumers.

J.D. Power independently funds industry-wide assessments of companies, products, and services; publicly announces the research highlights broadly through the media; and offers comprehensive research studies and reports to help industries better understand their strengths and weaknesses from the customer's viewpoint.

Industry Benchmarking Studies: