J.D. Power Names Fabio Braga Director of Brazilian Operations
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SÃO PAULO: 15 September 2015 — J.D. Power announces the appointment of Fabio Braga as the director of its Brazilian Operations.
Braga is responsible for the company’s automotive practice in Brazil, including its syndicated research studies and consulting services. He reports to Darren Slind, senior director and regional practice leader for Canada and Latin America.
Braga replaces Jon Sederstrom, who previously served as the director of its Brazilian operations. Sederstrom has been appointed director, U.S. auto retail, and will be based in J.D. Power’s Orange, Calif., USA, office.
Braga has more than 18 years of experience in the automotive industry in dealer-facing and corporate roles in sales, marketing, after-sales and business management. He joins J.D. Power from Volkswagen do Brasil Automóveis Ltda. where, as dealer network development manager, he led a national team responsible for dealer network strategy, growth and investment, as well as operational excellence in key areas, such as customer experience. Previously, he held managerial positions at Nissan do Brasil Automóveis Ltda. and General Motors do Brasil Ltda.
Braga holds a bachelor’s degree in business administration from Fundação Armando Álvares Penteado (FAAP) and a post-graduate certificate in communications from Escola Superior Propaganda e Marketing (ESPM).
Braga will be based in J.D. Power’s São Paulo office.
About J.D. Power do Brasil
Established in São Paulo in 2010, J.D. Power do Brasil conducts customer satisfaction and quality research and provides market intelligence and consulting services for the automotive industry—manufacturers and dealers. Information regarding J.D. Power do Brasil and its products can be accessed through the Internet at http://brasil.jdpower.com.
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